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Encoder& Optical Technical Support

For any technical support on an existing installation, please submit email to heng@shhxgd.com or fang@shhxgd.com or call us at:

8:30 am to 5:00 pm (Chinese Time)
+86-189-3007-7369
+86-021-5461-3487
+86-021-5435-1672
For helping to select a encoder in a new application, please email us at heng@shhxgd.com or fang@shhxgd.com. An application engineer will review your requirements and suggest a product solution via email within one business day.
All calls going to voicemail will be followed up within an hour. All calls received during non-business hours will be followed up by a technical engineer the following business day.
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